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Palona AI
Founders
Palona AI (legally Proactive AI Lab, Inc.) is a Palo Alto-based AI company founded in 2024 by Maria Zhang, Steve Liu, and Tim Howes. The company builds proprietary multi-agent, multimodal AI systems with an emotional intelligence language model, enabling restaurants, hospitality brands, and D2C businesses to deliver personalized, human-like customer engagement at scale via voice, text, and vision. Backed by a team of veterans from Google, Meta, and Samsung, Palona AI partners with OpenAI's large language models and adds its own supervisory layer to keep agents on-brand and accurate.
Company Founded in 2024
SaaS
