Elool Jacoby

Elool Jacoby is Co-Founder and Chief Product Officer at Notch, an autonomous AI platform purpose-built for regulated industries including insurance, financial services, and telecommunications.
Elool holds a B.Sc. in Economics and Management from Ben-Gurion University and an MBA in Technology Innovation and Entrepreneurship from Tel Aviv University, and served in the Israeli Air Force for nearly a decade before transitioning into product roles.
Elool brings deep product expertise shaped by experience at SimilarWeb through its Nasdaq IPO and at Testcraft.io through its acquisition by Perforce, giving her a rare vantage point on scaling B2B products from startup to exit.
At Notch, Elool leads product strategy for an AI operating system that deploys autonomous agents across chat, email, voice, and social in 75+ languages, serving enterprise clients in insurance, SaaS, eCommerce, and gaming.
Since launching in early 2024, Notch has resolved over 10 million customer service tickets for 30+ enterprise clients, achieving up to 87% autonomous resolution rates and cutting support costs by 50%, backed by $45M in total funding.