Gavin Brennen is Co-Founder and COO at Lance (YC W26), an AI platform that builds autonomous agents for hotel operations. Lance supports 50+ hotels across major brands like Marriott, Hilton, and Hyatt, handling calls, sales, and operations.

Gavin studied Data Science and Business at UC Berkeley (Haas) and worked on AI agents at Domo. He held product and customer-facing roles at SmartSuite (Series A) and Zeus Systems.

At Lance, Gavin leads operations for a platform that answers calls 24/7, closes sales inquiries, and navigates hotel software using advanced Computer Use Agent technology. The company is part of Y Combinator's Winter 2026 batch.

Gavin previously drove over $630,000 in sales pipeline at Zeus through prospecting and qualification. At SmartSuite, he worked as a Product Specialist creating solutions for project management and CRM systems.

Lance's AI agents are trusted by leading hotel groups across the US, helping hotels address the 65% staffing shortage crisis. The platform reduces missed calls (which can reach 40% during busy periods) and enables lean teams to scale operations efficiently.