Henry Ou

Henry Ou is Co-Founder and CTO at BackOps AI, an AI-native operating system automating supply chain and logistics operations for modern enterprises.
Henry holds a Master of Science in Computer Science from New York University and built deep AI infrastructure expertise at Apple and ByteDance AI Lab before co-founding BackOps AI in 2024.
Henry brings rare full-stack AI engineering experience, having worked across AI research at ByteDance and software engineering at Apple, giving him a unique lens on building production-grade AI systems for complex operational environments.
Alongside co-founder and CEO Sean McCarthy, Henry combined his AI expertise with Sean's Amazon logistics background to build a platform that integrates with WMS, TMS, CRM, and ERP systems, raising $36M across Pre-Seed, Seed, and Series A rounds from Gradient Ventures, Construct Capital, 10VC, and Theory Ventures.
BackOps AI's flagship product Relay has demonstrated 93% faster customer response times and up to 60% reduction in operational time for logistics teams, with the platform now serving clients across grocery, pharmaceuticals, automotive, manufacturing, and retail sectors.
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Henry Ou

Company(s)
Industry
SaaS