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3436

Justin So

Logo
Justin So
CEO & Co-Founder of
Sidekick HQ (2011)
About

Justin So is the Founder and CEO of Sidekick (YC S26), an AI-powered SMS assistant that serves as the knowledge and operations layer for frontline workers in manufacturing, auto dealerships, and retail.

Before founding

Justin holds a Master's degree in Computer Science from the University of Pennsylvania and previously worked in Finance at Arm, bringing a rare blend of technical and financial expertise to the deskless workforce problem.

Founder Insights

The inspiration for Sidekick came directly from watching his father's manufacturing facility struggle with fragmented knowledge systems, lost institutional expertise, and inaccessible information at critical moments.

Experience

Justin built Sidekick to let any worker text a question in any language and receive instant answers from company documents, with no app download or login required, working on any phone.

Scale & Impact

Sidekick is backed by Y Combinator (S26 cohort) and is already live across 20+ plants serving 600+ frontline workers, targeting a global deskless workforce of approximately 2.7 billion people.

3436

Justin So

Sidekick HQ
Founder
Logo
Justin So

Company(s)

Sidekick HQ

Industry

SaaS

Stage/Funding

N/A

Company Location

us

Connect

About

Justin So is the Founder and CEO of Sidekick (YC S26), an AI-powered SMS assistant that serves as the knowledge and operations layer for frontline workers in manufacturing, auto dealerships, and retail.

Before founding

Justin holds a Master's degree in Computer Science from the University of Pennsylvania and previously worked in Finance at Arm, bringing a rare blend of technical and financial expertise to the deskless workforce problem.

Founder Insights

The inspiration for Sidekick came directly from watching his father's manufacturing facility struggle with fragmented knowledge systems, lost institutional expertise, and inaccessible information at critical moments.

Experience

Justin built Sidekick to let any worker text a question in any language and receive instant answers from company documents, with no app download or login required, working on any phone.

Scale & Impact

Sidekick is backed by Y Combinator (S26 cohort) and is already live across 20+ plants serving 600+ frontline workers, targeting a global deskless workforce of approximately 2.7 billion people.

About

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