Mads Liechti is Co-Founder at Parahelp, an AI support agent that automates complex customer support tickets for fast-growing software companies. Parahelp is part of Y Combinator's Summer 2024 batch and is based in San Francisco.

Mads attended Niels Brock Copenhagen Business College and began programming at age 13. Throughout high school, he built 4 consumer apps with his co-founder Anker Ryhl before launching Parahelp.

Mads founded his first company at 13 and has experience from previous ventures including VIBE app, OWND, and Start-Ung. He has also worked at Google.

Parahelp raised $21.2M total, including a $3.2M seed round led by Hidden Capital and an $18M Series A led by Alt Capital. The company serves leading clients like Perplexity, Replit, HeyGen, Framer, and Photoroom.

Parahelp resolved 46% of all support tickets for Captions within 7 days of implementation and currently maintains 0% customer churn. The platform achieves a 94% customer satisfaction score.