Caleb Chan is Co-Founder and CEO at Lance (YC W26), an AI agent platform automating hotel operations for 50+ properties across Marriott, Hilton, and Hyatt. Lance builds autonomous AI agents that answer calls, close sales, and run operations using advanced computer use agent technology.

Caleb was Head of Product and Founding Engineer at Silicon Valley Commerce, which achieved a 9-figure exit. He previously held product roles at Google and Salesforce, building industry-leading voice and AI agent technology.

Caleb dropped out of UC Berkeley to build Lance and went through Y Combinator's Winter 2026 batch. He is based in San Francisco and focuses on building AI solutions that enable hotels to automate complex multi-step workflows.

Lance supports leading hotel groups in the US, providing receptionist and sales AI agents that handle guest communications 24/7 across multiple languages. The platform integrates with existing hotel software including legacy on-premise PMS and CRS systems.

Lance's AI agents navigate hotel software, make real-time decisions, and complete requests end-to-end, allowing hotel teams to focus on high-value guest experiences. The company is transforming how the hospitality industry handles operations and guest service at scale.